Versatile applications - reduction of non-value-added activities - basis for advanced analyses

We would like to make the advantages of digital technical documents, instructions and checklists even more beneficial for you. By tagging in other words labeling interactions, the software enables you to collect, track and evaluate data across the entire platform.

This saves you many non-value-adding search and evaluation efforts and lays the long-term foundation for the systematic analysis and improvement of your processes.

Interaction tags offer you extraordinary added value in various application areas:

  • Traceability of components with serial numbers

  • Monitoring and analysis of input values (measured values)

  • Error analysis of products during maintenance, service and repair

  • Basics for process improvements

  • Obtaining feedback

  • Evaluations of trainings and education courses

  • and much more...

Example: Tracing of components with serial numbers - What is installed where?

One way to use tags is to trace and monitor components with their serial numbers - for example for use in assembly.

In this example the interaction of the tag S/N Comp B456 is given. In this case B456 stands for the material number

example of interaction tag for serial number interaction

During assembly, a serial number for a component is stored by the worker in the corresponding assembly step.

After completion of the assembly steps and quality assurance measures, each component has been assigned to the corresponding serial number with its material number.

Now you can determine which serial numbers of components have been installed in which assembly and in which report.

report view with tagged interaction shown in column

Example: Monitoring and analysis of specific process steps (data points)

Another among many applications is the quantitative or qualitative tracking and monitoring and analysis of a specific data point or user input.

In the following example, we want to monitor metering point A more closely and evaluate it later.

First create the tag (in the system settings under Tags)

Creating an interaction tag

Then add the tag of the desired interaction in the document.

Attaching an interaction tag to an interaction

In this example, we decide to attach the tag to the interaction across all versions of the document.

In the Analytics section, we can now track the interaction and see all values precisely.

Do not forget to maintain "failed, if ..." for the interaction to get an immediate evaluation.

Please contact our Success Team for further advice, feedback and best practices applications of the feature simply by clicking the Messenger icon or by email.

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